Shipping Policy
At SOVARN LEATHER, we carefully prepare every order to ensure it meets our quality standards before dispatch. We offer reliable shipping to customers internationally, with delivery times depending on the destination, order type, and shipping carrier.
1. Order Processing
All orders are reviewed and prepared before shipment. Our processing period includes: • Order verification • Product selection and preparation • Quality inspection • Final packaging
2. Processing Times
Orders are generally processed within 5–8 business days. Custom-sized, personalized, bespoke, or made-to-order products may require additional processing time depending on the specifications of the order.
3. Delivery Times
Once your order has been processed, it will be shipped through a reliable shipping carrier. Estimated delivery time is 4–7 business days after processing. Estimated total delivery: 9–15 business days from order placement. Delivery times are estimates and may vary depending on the destination, customs clearance, carrier operations, public holidays, weather conditions, or other circumstances beyond our control.
4. Order Tracking
Once your order has been dispatched, you will receive a shipping confirmation email containing your tracking information, where available. You can use the tracking number to monitor the progress of your shipment through the relevant carrier.
5. Delivery Confirmation
Depending on the order value, destination, or shipping carrier, a signature may be required upon delivery. Please ensure that someone is available at the delivery address to receive the package when required.
6. International Shipping
SOVARN LEATHER offers worldwide shipping to supported destinations. For international orders: • Processing time is generally 5–8 business days. • Estimated delivery time is 4–7 business days after processing. • Customs clearance may affect the final delivery time. • Import duties, customs charges, VAT, or other applicable taxes may be imposed by the destination country. • Unless explicitly stated otherwise, any such charges are the customer's responsibility.
7. Shipping Address
Customers are responsible for providing a complete and accurate delivery address at checkout. SOVARN LEATHER is not responsible for delays, failed deliveries, or additional shipping costs resulting from incorrect or incomplete address information provided by the customer.
8. Delayed or Damaged Shipments
While we work with reliable shipping carriers, delivery delays can occasionally occur due to customs, weather, public holidays, carrier disruptions, or other circumstances outside our control. If your package arrives visibly damaged, please contact us as soon as possible and provide photographs of the package and the received item so we can assist you.
9. Contact Us
If you have questions about your order, shipping status, or delivery, please contact the SOVARN LEATHER Customer Support Team through our official contact channels.