Privacy Policy
At SOVARN LEATHER, we respect your privacy and are committed to protecting the personal information you provide when you visit our website, place an order, create an account, contact us, or otherwise interact with our services. This Privacy Policy explains what information we collect, how we use it, how we protect it, how it may be shared, and the choices you have regarding your personal information. By using our website, you acknowledge the practices described in this Privacy Policy.
Last updated: 1 October 2026
1. Information We Collect
Depending on how you interact with SOVARN LEATHER, we may collect the following information: Personal & Contact Information • Full name • Email address • Telephone or mobile number • Billing address • Shipping or delivery address • Information you provide when contacting customer support Order Information • Products purchased • Order number and order history • Product sizes and customization details • Delivery and shipping information • Return or exchange information Account Information If you create an account with us, we may collect information such as your login details, account preferences, and other information associated with your account. Payment Information Payments may be processed through trusted third-party payment providers. Depending on the payment method used, we may receive limited payment-related information necessary to confirm and fulfill your order. SOVARN LEATHER does not intend to store complete credit or debit card details on its own servers. Website & Technical Information When you visit our website, certain technical and usage information may be collected automatically, including: • IP address • Browser type • Device type • Operating system • Pages visited • Products viewed • Website interactions • Approximate session information This information may be collected through cookies, analytics services, and similar technologies.
2. How We Use Your Information
We may use your information for the following purposes: • To process and fulfill your orders • To arrange delivery and provide shipment tracking • To communicate with you about your order • To respond to customer service enquiries • To process returns, exchanges, and refunds • To manage customer accounts • To improve our website, products, and customer experience • To maintain internal business records • To detect and help prevent fraud, abuse, and unauthorized transactions • To maintain website security • To comply with applicable legal and regulatory requirements • To send promotional communications where you have provided the required consent We may also contact you after delivery when reasonably necessary to address an order-related matter or ensure that your order has been received successfully.
3. Marketing Communications
We may send information about new products, collections, special offers, or other SOVARN LEATHER updates if you have subscribed to our marketing communications or otherwise provided the required consent. You can unsubscribe from promotional emails at any time by using the unsubscribe link included in the email or by contacting us. Transactional communications, such as order confirmations, shipping updates, payment notifications, and important service messages, may still be sent when necessary to fulfill your order or provide our services.
4. How We Share Your Information
SOVARN LEATHER does not sell or rent your personal information. We may share necessary information with trusted third parties when required to operate our website and fulfill your order, including: Payment Providers Payment processors may process payment information securely to authorize and complete transactions. Shipping & Delivery Providers We may provide your name, delivery address, telephone number, and other necessary information to shipping or delivery companies so that your order can be delivered. Website & Service Providers We may use third-party providers for services such as website hosting, analytics, security, email communications, customer support, and marketing. Legal Requirements We may disclose information where required by applicable law, regulation, court order, or governmental authority, or where necessary to protect our legal rights and prevent fraud or misuse. Third-party providers may have their own privacy policies governing how they process personal information.
5. Cookies & Similar Technologies
Our website may use cookies and similar technologies to provide essential website functionality and understand how visitors use our website. Cookies may help us: • Keep products in your shopping cart • Remember certain website preferences • Understand website traffic and usage • Improve website performance and user experience • Measure marketing and advertising performance We may use analytics services such as Google Analytics and advertising technologies such as the Meta Pixel, if these services are enabled on our website. Where required by applicable law, we will request the appropriate consent before using non-essential cookies or similar technologies. You can also manage or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.
6. Data Security
We take reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure. However, no method of transmission over the internet or electronic storage system can be guaranteed to be completely secure. While we take reasonable precautions to protect your information, we cannot guarantee absolute security.
7. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to: • Fulfill orders and provide customer services • Maintain appropriate business and financial records • Resolve disputes • Prevent fraud and misuse • Meet legal, accounting, and regulatory requirements When personal information is no longer required, we may securely delete, anonymize, or otherwise dispose of it in accordance with applicable requirements.
8. Your Privacy Rights
Depending on your location and applicable law, you may have rights regarding your personal information, including the right to: • Request access to personal information we hold about you • Request correction of inaccurate or incomplete information • Request deletion of your personal information where legally permitted • Request restriction of certain processing • Object to certain uses of your information • Withdraw consent where processing is based on consent • Request information about how your personal information is processed • Unsubscribe from marketing communications at any time To exercise a privacy right, please contact us using the details provided below. We may need to verify your identity before completing certain requests.
9. International Data Transfers
SOVARN LEATHER serves customers internationally and may use service providers located in different countries. As a result, your personal information may be processed or transferred outside the country in which you live. Where applicable, we will take reasonable steps to ensure that such transfers are handled in accordance with relevant data protection requirements.
10. Children's Privacy
Our website is not intended to knowingly collect personal information from children. We do not knowingly request or collect personal information from children where such collection is prohibited by applicable law. If you believe that a child has provided personal information to us, please contact us so that we can review and take appropriate action.
11. Links to Other Websites
Our website may contain links to third-party websites, services, or social media platforms. Once you leave the SOVARN LEATHER website, we are not responsible for the privacy practices, security, or content of those third-party websites. We recommend reviewing the privacy policy of any third-party website you visit.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our business, website, services, technology, or applicable legal requirements. When we make changes, we will update the "Last Updated" date at the top of this page. We recommend reviewing this page periodically to stay informed about how we handle personal information.
13. Contact Us
If you have questions about this Privacy Policy, want to exercise your privacy rights, or have concerns about how your personal information is handled, please contact us: SOVARN LEATHER SOVARNLEATHERLTD — Company Number: 17359647 25 Selhurst Road London, SE25 5PP United Kingdom Email: sovarnleather@gmail.com Phone (UK): +44 7460 016845